Please allow yourself enough time to find the location and parking if it’s your first visit,
and a few minutes prior to your appointment to fill out a medical history form (if you haven’t already filled out the downloadable forms available).
Should you cancel the same day , or not arrive for your session, you will be billed in full*. Due to past occurrences, there is a no-show policy in effect.
We will try our best to remind you of your appointment by phone or by e-mail (your preference), but essentially it is up to you to remember. Please bear in mind that if you do not attend, someone else loses the opportunity to be treated.* We do understand that certain emergencies are unavoidable, but please try to give us as much notice as possible. In certain circumstances, we will only bill you for half the price of your cancelled appointment. However, full price will be applied to all no-shows.